Payment Policy
By card or Debit card: We accept payment by Visa, MasterCard, Laser & Maestro
Instore: We also except cash and laser
Cancellations & Deposits
A valid credit card is required at the time of booking. Only some appointment types require a deposit to which the amount varies. 24 HOURS notice must be given to cancel or reschedule your booking or Wicked Beauty reserve the right to fully charge for your appointment.
Order Despatch
All orders are despatched Monday to Friday between 1pm and 4pm. Orders Placed before 2pm Monday to Friday will be sent out within 1-2 days. Orders placed after 2pm will be sent out within 1-2 working days. Orders placed over the weekend are sent at 1pm on Monday, or Tuesday at 1pm if it was a bank holiday weekend. In 95% of cases delievery is achieved within 1-2 working days all over Ireland.
Please Note: Good Friday and Cyber Monday please allow an extra day for shipping.
Shipping Cost
We charge a flate Rate of between €5 and €7.50 unless otherwise stated. In store collection is also an option which is free of charge.
Shipping & Return Policy
In the unlikely event of anything arriving damaged, please notify us at Wicked Beauty via email within 7 days (info@wickedbeauty.ie).
We offer a 14 day return policy; the 14 days start from the day on which you receive your order. We will accept returned merchandise provided that it has not been opened or any security seals broken.
Please use sturdy packaging when returning any. Please do not send us returns without first getting an email authorisation from Wicked Beauty, please enclose a copy of the email in your return, we can not accept returns we know nothing about. When returning an item please use recorded delivery, we can not process refunds or replacements for items we never receive.
If you wish to return anything we must receive it within 7 days of our return authorisation being issued. Upon satisfactory receipt we will refund your credit or debit card the relevant amount less shipping.
If you are returning an item that is either damaged or faulty and we have agreed to its return we will pay for the return postage provided you have only used the lowest cost method of postage available.
International shipping
International Orders:
If you wish to order products to be delivered outside of the Ireland, please e mail us at info@wickedbeauty.ie with your order and we will get back to you with regards to price for shipping
Out of Stock Items
We apologize for the inconvenience this may cause. If your item is out of stock we will contact you to discuss how you would like the order handled and how soon we can get it to you
Privacy Policy
The customer information that we have in our database is reserved for internal use only, we do not sell this information to anybody, it is kept private. This information is needed in order to get to know you better and find ways of serving you better. You also have the right and the ability to modify this information at anytime by logging on to your account
Wicked Beauty has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.wickedbeauty.ie
The Wicked Beauty website logs IP addresses, browser types and length of user sessions for administration purposes. We use your IP address to help diagnose problems with our server, to administer our website and to help improve the quality of service available on this site. Your IP address is used to gather broad demographic information. We do not link IP addresses to anything personally identifiable. This means that a user’s session will be tracked, but the user will be anonymous.
Requests for further information
If you fill out a form requesting more information from Wicked Beauty we ask that you provide your name, an email address and comments etc..We require these details to better understand the needs of visitors to this website and in order to provide any requested information promptly.
In the case of the above, Wicked Beauty maintains a database of information which may be held and used by us for purposes such as user profiling, administration, marketing research and to inform you about our service generally. We WILL NOT sell, rent or trade your personal details to any third parties.
Choice/Opt-out
If you require that your personal information be removed from our files, please send an email to info@wickedbeauty.ie
Links
This site may provide links to other sites. Privacy policies on these sites may differ from that on the Wicked Beauty site, and we advise that you review the other site’s policies before providing personal information. While every care has been taken to ensure the high quality and standard of sites to which we link, Wicked Beauty can take no responsibility for the content of these sites.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under its control. Information held by this site is stored on password-protected machines, behind a firewall and not accessible to the general public via the Web.
Treatment & Product Testimonials
Wicked Beauty welcomes feedback on your experience with our services. We will publish both positive and negative testimonials, so long as the testimonials are accurate and constructive. Should you post a testimonial that we do not publish, our customer service department will contact you in order to improve our product quality and service. We also reserve the right to edit your testimonials for length, spelling, etc., and to post your comments in e-mails and other marketing materials. Thank you for taking the time to share your thoughts with other Wicked Beauty customers.
For all queries
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact: info@wickedbeauty.ie
Terms and Conditions
Wicked Beauty Terms & Conditions of Enrolment.
Important: Please read before you commence your course. This will explain your rights and our cancellation/Returns Policy. Please do not ignore!
In consideration of the agreements made herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged by all parties, each party shall agree as follows:
- Definitions
For the purposes of these terms:
Headings; Number and Gender. The headings of sections and paragraphs are inserted for convenience only and shall not be deemed to constitute part of this agreement or to affect the construction thereof. The use in this agreement of singular, plural, masculine, feminine and neuter pronouns shall include the others as the context may require.
‘We’ and ‘us’ means Wicked Beauty who will provide the services to you.
‘You’ means the student receiving the services.
‘Course’ means a one day in person learning day.
‘Course Materials’ means the physical materials relating to any one course.
- Responsibility for Course Materials
We affirm that the course materials will meet a satisfactory level of quality however; we do not affirm that they will be error free.
You will be responsible for informing us about any oversight within 7 days of delivery at the requested delivery address.
- Disclaimer of Warranties and Limitation of Liability
We warrant that we will carry out the service to you with a reasonable level of care and skill.
We will not at any time agree to any changes to these terms and conditions verbally. Any agreement to change the terms and conditions will only be considered valid where same has been authorised in writing by Wicked Beauty.
